Last updated: April 2026 — Your data is safe with us. We collect only what is necessary to process your order and deliver it to you. We never sell, rent or share your personal information with third parties for marketing purposes.
Who We Are:
- Weslora is an Indian e-commerce store selling graphic apparel and lifestyle products, operating at Contact@weslora.com.
- This Privacy Policy explains how we collect, use and protect your personal data when you visit our store or place an order with us.
- By placing an order you agree to the practices described in this policy.
Information You Provide Directly:
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Full name — to address your order and delivery.
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Delivery address — complete address including pin code, city and state.
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Phone number — for delivery coordination and order updates via SMS.
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Email address — for order confirmation, tracking updates and support communication.
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Payment information — processed securely by PayU. We never see or store your card or UPI details.
Information Collected Automatically:
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IP address and device type — for security and fraud prevention.
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Browser type and pages visited — to improve our store experience.
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Cookies and session data — to keep your cart active and remember preferences.
How We Use Your Information:
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Process your order — your name, address and phone are shared with Shipmozo to fulfil and deliver your order.
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Process payment — handled by PayU. We never store card, UPI or net banking details on our servers.
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Send order updates — we use your email and phone to send order confirmation, dispatch notification and tracking link.
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Prevent fraud — we monitor orders for fraudulent activity to protect both our customers and our store.
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Improve our store — anonymised browsing data helps us understand what products and pages customers find useful.
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Customer support — your contact details help us respond to queries, defect claims and delivery issues efficiently.
Who We Share Your Data With:
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Shipmozo — our logistics partner who receives your name, address and phone number to deliver your order.
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PayU — our payment gateway that securely processes your payment information.
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Shopify — our e-commerce platform that stores order data on secure, PCI-compliant servers.
We never sell your personal data. Your name, phone number, email and address will never be sold, rented or shared with advertisers, data brokers or any unrelated third party under any circumstances.
Cookies:
- Our store uses cookies — small text files stored on your device — to keep your shopping session active, remember your cart and improve your browsing experience.
- We do not use cookies to track you across other websites.
- You can disable cookies in your browser settings at any time, though this may affect some store functionality.
How We Protect Your Data:
- Our store is hosted on Shopify which uses industry-standard SSL encryption and PCI-compliant infrastructure.
- Payments are processed by PayU using bank-grade encryption.
- We never store card or UPI details on our own servers.
How Long We Keep Your Data:
- Order records are typically retained for a minimum of 2 years for accounting and legal compliance purposes.
- We retain your information for as long as necessary to fulfil your order and comply with applicable Indian laws.
- You may request deletion of your personal data at any time by emailing us, subject to legal obligations.
Your Rights:
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Right to access — request a copy of the personal data we hold about you.
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Right to correct — ask us to correct any inaccurate personal information we hold.
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Right to delete — request deletion of your data, subject to legal obligations.
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Right to object — object to the processing of your data for certain purposes.
- To exercise any of the above rights, email us at Contact@weslora.com with your full name, order number and the specific request. We will respond within 7 business days.
Third-Party Links:
- Our store may contain links to third-party websites such as payment portals or courier tracking pages.
- We are not responsible for the privacy practices of those websites.
- We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
- Any changes will be posted on this page with an updated date at the top.
- Continued use of our store after any changes constitutes your acceptance of the updated policy.
Contact Us:
If you have any questions about our Privacy Policy, please contact us at:
- Email: Contact@weslora.com
- Hours: Monday to Saturday, 10AM to 6PM IST
- Please include your order number in all emails for faster resolution.
